Your Order
What is your return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Please contact us here to request a refund or exchange.
When will I get my order?
We will work quickly to ship your order as soon as possible, but usually take 1-5 working days depending on the shipping method you have selected.
Very occasionally it can take up to 10 working days due to stock & other factors.
I haven't received my order
It can take up to 7-10 working days to receive your order. If you believe your order should have arrived by now please contact us here.
How much does shipping cost?
We have two shipping methods via Royal Mail:
- Standard Royal Mail: £3.99
- Fast Track Royal Mail: £5.50
How do I return an item?
The last thing we want is for you to be unhappy. To return an item, please follow our instructions here.
A heads up though – there are a few things we cannot accept responsibility for:
- Damage caused by misuse, abuse or negligence
- Discolouration or shrinkage caused by wrong washing or drying
- Impact damages and stains
- Scratches
- Normal wear and tear
- Items not purchased directly from localapparelstore.com
Please click here for the full details on how to return an item.
What if the item I've ordered is faulty?
If your item is faulty, we would really like the opportunity to put this right for you. Please follow our instructions here.
A heads up though – there are a few things we cannot accept responsibility for:
- Damage caused by misuse, abuse or negligence
- Discolouration or shrinkage caused by wrong washing or drying
- Impact damages and stains
- Scratches
- Normal wear and tear
- Items not purchased directly from localapparelstore.com
